Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Ball Club Sports. We are committed to delivering your order safely and on time.

Shipping Coverage

We currently ship to all major cities and towns across Pakistan through trusted courier partners.

Shipping Charges

  • Flat Shipping Fee: Rs. 200 per order.
  • Any promotional offers, such as free shipping, will be clearly displayed on our website.

Order Processing

  • Orders are processed within 1 business day after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time:

  • 3–5 business days for most locations in Pakistan.

Please note that deliveries to remote areas may take slightly longer.

Order Tracking

Once your order has been dispatched, you will receive a tracking number (where available) via email, SMS, or WhatsApp so you can monitor your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure someone is available to receive and pay for the order at the delivery address.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • Public holidays
  • Weather conditions
  • Courier service delays
  • Remote delivery locations
  • Events beyond our reasonable control

We appreciate your patience if such situations arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address or phone number is provided, delivery may be delayed or the package may be returned. Additional shipping charges may apply for re-delivery.

Failed Delivery Attempts

If our courier is unable to deliver your order after multiple attempts due to customer unavailability or incorrect information, the order may be returned to us.

Damaged or Missing Orders

If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

Email: ballclubsports@gmail.com

Phone: +92 320 4598112

Please include your order number and, if applicable, clear photos of the damaged package or product.